Terms of Service

Terms of Service

Last Updated: July 2026

Overview

Welcome to Quellithra™.

These Terms of Service ("Terms") govern your access to and use of the quellithra.com website, products, services, content, and related features available through our online store.

This website is owned and operated by:

Company Name: Hangzhou Mishen Technology Co., Ltd.

Throughout these Terms, the words “Quellithra™,” “we,” “our,” and “us” refer to Quellithra™ and Hangzhou Mishen Technology Co., Ltd.

By accessing our website, browsing our jewelry collections, or purchasing products from our store, you agree to be bound by these Terms, along with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies referenced on this website.

If you do not agree with these Terms, please discontinue use of our website and services.

1. Eligibility To Use Our Website

By using our website, you confirm that:

✔ You are at least the age of majority in your place of residence

✔ You have the legal capacity to enter into binding agreements

✔ Any information provided during checkout or account registration is accurate and current

You are responsible for maintaining the confidentiality of your account information and for all activity occurring under your account.

2. Product Information

We strive to present jewelry descriptions, images, materials, sizes, colors, and product details as accurately as possible.

However:

  • Colors may vary depending on screen settings and device displays.
  • Product images are intended for illustrative purposes.
  • Minor variations in appearance, finish, or details may occur.

We reserve the right to modify product information, discontinue products, update availability, or adjust details without prior notice.

3. Orders & Acceptance

Submitting an order does not automatically constitute acceptance.

Quellithra™ reserves the right to:

✔ Accept or decline any order

✔ Limit quantities purchased

✔ Cancel orders suspected of fraud, abuse, unauthorized activity, or pricing errors

An order is considered accepted only after payment has been successfully processed and order confirmation has been issued.

If an order cannot be fulfilled, we will attempt to notify you using the contact information provided during checkout.

4. Pricing & Payment

All prices displayed on our website are listed in United States Dollars (USD) unless otherwise indicated.

Prices may change at any time without notice.

You agree that:

✔ Payment information provided is accurate and authorized

✔ You are responsible for applicable taxes, duties, and fees

✔ Charges made through your selected payment method will be honored by your financial institution

We reserve the right to correct pricing errors and cancel orders affected by obvious inaccuracies.

5. Shipping & Delivery

Estimated delivery dates are provided for convenience only and are not guaranteed.

Factors outside our control, including:

  • Carrier delays
  • Customs processing
  • Weather disruptions
  • Transportation issues

may impact delivery schedules.

Ownership and risk of loss may transfer to the customer once the package has been delivered to the shipping carrier, subject to applicable laws and our shipping policies.

Additional details can be found in our Shipping Policy.

6. Intellectual Property Rights

All content available on the Quellithra™ website, including but not limited to:

  • Logos
  • Product photography
  • Jewelry images
  • Graphics
  • Text
  • Website design
  • Branding elements
  • Product descriptions

is the property of Quellithra™, Hangzhou Mishen Technology Co., Ltd., its licensors, or content providers and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, published, sold, licensed, reverse engineered, or commercially exploited without prior written authorization.

7. Third-Party Services & Links

Our website may contain links to external websites, applications, or services operated by third parties.

We do not control and are not responsible for:

  • Third-party content
  • Privacy practices
  • Products or services offered by external websites

Accessing third-party services is done at your own discretion and risk.

8. Customer Reviews & Feedback

If you submit reviews, comments, suggestions, photographs, or other content to Quellithra™, you grant us a non-exclusive, worldwide, royalty-free right to use, reproduce, publish, modify, and display such content for business and promotional purposes.

You represent that:

✔ You own the rights to the content submitted

✔ The content is truthful and lawful

✔ The content does not infringe upon third-party rights

We reserve the right to remove content deemed inappropriate, misleading, abusive, or unlawful.

9. Prohibited Activities

You agree not to use our website to:

  • Violate applicable laws or regulations;
  • Engage in fraudulent transactions;
  • Distribute malware or harmful code;
  • Attempt unauthorized access to systems or accounts;
  • Collect personal information from other users;
  • Interfere with website operation or security;
  • Copy, scrape, or misuse website content without permission.

Violation of these Terms may result in account suspension or termination.

10. Disclaimer Of Warranties

The Quellithra™ website and all services are provided on an “as available” and “as is” basis.

To the maximum extent permitted by law, we make no warranties, express or implied, regarding:

  • Website availability
  • Accuracy of content
  • Product suitability for individual purposes
  • Uninterrupted or error-free operation

Your use of the website is at your own risk.

11. Limitation Of Liability

To the fullest extent permitted by applicable law, Quellithra™, Hangzhou Mishen Technology Co., Ltd., and its owners, employees, partners, suppliers, service providers, and affiliates shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from:

  • Use of our website;
  • Product purchases;
  • Service interruptions;
  • Delayed deliveries;
  • Technical errors.

Our maximum liability shall not exceed the amount paid for the applicable order.

12. Indemnification

You agree to defend, indemnify, and hold harmless Quellithra™, Hangzhou Mishen Technology Co., Ltd., its affiliates, officers, employees, suppliers, and service providers from any claims, damages, losses, liabilities, and expenses resulting from:

  • Your breach of these Terms;
  • Misuse of the website;
  • Violation of applicable laws;
  • Infringement of third-party rights.

13. Termination

We reserve the right to suspend or terminate access to our website or services at any time if we reasonably believe a user has violated these Terms or engaged in unlawful activity.

Termination does not affect rights or obligations that arose before termination.

14. Governing Law

These Terms shall be governed and interpreted in accordance with applicable laws and regulations of the jurisdiction in which Hangzhou Mishen Technology Co., Ltd. operates, without regard to conflict-of-law principles.

15. Updates To These Terms

Quellithra™ may revise these Terms periodically to reflect operational, legal, or regulatory changes.

Updated versions will be posted on this page with the revised effective date.

Continued use of our website after changes are posted constitutes acceptance of the updated Terms.

16. Contact Information

For questions regarding these Terms of Service, please contact us:

Brand Name:
Quellithra™

Company Name:
Hangzhou Mishen Technology Co., Ltd.

Email:
service@quellithra.com

Customer Support Hours:
Monday – Friday

9:00 AM – 6:00 PM (EST)

Thank you for visiting Quellithra™.

We appreciate your trust and look forward to providing a smooth, secure, and enjoyable shopping experience while helping you discover jewelry pieces that match your personal style.