Contact us
Contact Us
We’d Love to Hear From You
At Quellithra™, we value every customer and are always happy to assist you with any questions about our jewelry collections, orders, shipping, returns, or general inquiries.
Whether you need help choosing the perfect piece, have a question about an order, or simply want to learn more about our designs, our customer support team is here to provide friendly and responsive assistance.
We are committed to making your shopping experience simple, enjoyable, and reliable from browsing to delivery.
Get In Touch
Email Support
For questions regarding products, orders, shipping updates, returns, or other support needs, please contact us by email. A member of our team will respond as soon as possible.
Company Information
Company Name:
Hangzhou Mishen Technology Co., Ltd.
Brand Name:
Quellithra™
Customer Service Email:
service@quellithra.com
Customer Service Hours
🕒 Monday – Friday
9:00 AM – 6:00 PM (EST)
Our customer care team strives to respond to all inquiries within 1–2 business days.
Order Assistance
If you are contacting us regarding an existing order, please include the following information:
✔ Order Number
✔ Full Name Used During Checkout
✔ Email Address Associated With The Order
✔ Brief Description Of Your Inquiry
Providing these details helps us locate your order more efficiently and provide faster assistance.
Product Questions
Need help finding the right jewelry piece?
Our team is happy to provide additional information regarding product details, materials, sizing, care instructions, and styling suggestions to help you choose jewelry that fits your personal style.
Jewelry Care & Support
To help you enjoy your jewelry for longer, we are always available to provide guidance on proper care, storage, and everyday wear recommendations.
We’re Here To Help
Whether you are looking for a new everyday accessory, selecting a gift, or need assistance with an order, the Quellithra™ team is always ready to support you.
Thank you for choosing Quellithra™.
We appreciate your trust and look forward to being part of your style journey.
Company Information
Hangzhou Mishen Technology Co., Ltd.
📧 service@quellithra.com